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UK Freephone:  0800 254 5655

International:  +44 (0)114 331 0655

Returns

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What's your returns policy?
You can return items within 14 days of your order being delivered for a full refund. There will be associated costs for returning your product. If you are outside of 14 days, you will not be able to return the goods. For more information, view our ...
What can I do if my item is faulty?
A faulty product is something that is not working, has failed or has developed a fault over time.
Can I change or cancel a return?
If you need to change or cancel your return, please chat to us as soon as possible and our advisors will help you.
Do I have to pay to return my items?
In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, however, you are required to pay for the costs associated with returning the goods.
Please, mind that only logged in users can submit questions