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UK Freephone:  0800 254 5655

International:  +44 (0)114 331 0655

What if an item from my order is missing or incorrect?

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On the rare occasion that any items from your order are incorrect or missing, please chat to us as soon as possible and a live chat advisor will do their best to resolve the situation as soon as possible.

If you report an incorrect or missing item within 30 days of delivery and we can confirm it, we will ensure a replacement is sent or a refund is issued.

For more details, view our Returns Information on missing items.

Please, mind that only logged in users can submit questions