Can I cancel an order?

Your Cancellation Rights

You have the right to cancel an order at any point before it is shipped, or up to 14 days after delivery, under Consumer Contracts Regulations (2014). From that time, you have a further 14 days to return the item(s) back to us, if applicable.

Cancelling An Order

You must notify us in writing of your intention to cancel an order by emailing us and quoting the order number. If the order has already been dispatched, we will provide you with any relevant returns information once we receive your notice. If the order has not been dispatched, you will be entitled to a full refund, usually within 3-5 days.
For more information, or to contact UPS Buyer regarding a cancellation, please contact us.